Before a transaction
Review reputation, listing history, photos and location. Ask precise questions and keep communication inside MyPamoja.
Payments and delivery
Use only payment options shown as active by MyPamoja. Inspect goods where safe, keep receipts and never share passwords or one-time codes.
Jamii safety
Meet in public, tell someone where you are going, control your transport and never send money to a person you have not independently verified.
Report concerns
Use the report button on content and profiles. For transaction problems, open a dispute before confirming completion. Immediate threats should be reported to local authorities.